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Outlook 2010 Level 2

Course Length: 1 days

Class Schedule
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  • Hands-on instruction by a certified instructor
  • Includes all course materials

This course is designed for experienced Outlook users who need to customize their Outlook environment, calendar, and email messages and who wish to track, share, assign, and locate various Outlook items.

At Course Completion

Upon successful completion of this course, students will be able to:

  • customize message settings.
  • organize and locate Outlook messages.
  • set calendar options.
  • track activities using the Journal.
  • assign and track tasks.
  • share folder information.
  • customize the Outlook environment.

Course Content

Customizing Message Options
  • Message Settings
  • Modify Delivery Options
  • Change the Message Format
  • Set the Out of the Office Notification
  • Create a Contact Group
  • Insert a Hyperlink
  • Create Quick Steps
Organizing and Locating Messages
  • Sort Messages Using Multiple Criteria
  • Find Messages Using Instant Search
  • Find Messages Using Multiple Criteria
  • Filter Messages
  • Organize Messages
  • Manage Junk Email
Setting Calendar Options
  • Set Workdays and Time
  • Display an Additional Time Zone
  • Set Availability Options
  • Create Calendar Groups
  • Manage Automatic Meeting Responses
Tracking Activities Using the Journal
  • Record a Journal Entry Automatically
  • TRecord a Journal Entry Manually
  • TModify a Journal Entry
Managing Tasks
  • Assign a Task
  • Reply to a Task Request
  • Send a Task Update
  • Track Assigned Tasks
Sharing Folder Information
  • Specify Folder Permissions
  • Access Another User's Folder
  • Send Calendar Information in an Email Message
  • Delegate Folder Access to Users
Customizing the Outlook Environment
  • Customize the Ribbon and Quick Access Toolbar
  • Customize the To-Do Bar
  • Create a Folder Home Page

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